Reference

Terms Conditions — What You Agree to When You Open an Account

We run xx3x for players in eligible Bangladesh regions, and these terms set out what we both agree to when you register.

Account eligibilityDeposit & withdrawal rulesDispute resolutionRestriction termsContact paths

Explore Lobby Read FAQ

REACH OUR TEAM

How to Contact Us About Terms & Account Questions

If you need help understanding these terms, have a question about your account status, or want to raise a dispute, our support team is here. We handle queries about bKash, Nagad and Rocket transactions, account restrictions, verification requests and policy clarifications.

Team online

Live Chat

Open the chat icon in the bottom corner of any page when you are logged in. Our team responds directly and can pull up your account details to answer specific questions about terms, deposits or withdrawals.

Email Support

Send your query with your registered phone number or account ID to our support address. We reply within one business day and keep a record of the thread for any follow-up you need.

Account Dashboard

Log in and visit the Help section in your dashboard. You will find term summaries, transaction history and a contact form that routes straight to our compliance team for policy questions.

HOW WE OPERATE

Account Security, Data Handling & Your Rights Under These Terms

We take account security and data handling seriously because every deposit, withdrawal and bet runs through our system. When you register, we collect your phone number, payment details for bKash, Nagad or Rocket, and any documents you upload for verification. We use this information to operate your account, process transactions and meet regulatory obligations where applicable.

Data Collection & Use We collect your phone number, payment method details and transaction records when you register and deposit. This data stays on our servers and is used only to verify your identity, process bKash, Nagad, Rocket transfers and maintain account security.

Account Access & Control You control your account through your phone number and PIN or OTP. If you lose access, contact support with your registered details. We will verify your identity before restoring access, and we keep logs of every login for security.

Withdrawal Verification When you request a withdrawal, we may ask for ID, a selfie or proof of your bKash, Nagad or Rocket account to confirm the funds go to the right person. This step protects both you and us from unauthorized transactions.

Data Retention & Deletion We keep your account data for as long as you use the platform and for a retention period after closure to meet legal and audit requirements. If you want your data deleted, email support with your account ID and we will process your request within thirty days.

How These Terms Apply to Your Account

xx3x Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

By opening an account on xx3x, you confirm you are of legal age in your jurisdiction and eligible to use our services where local law permits. We operate the platform for players in supported Bangladesh regions; access depends on your local law and eligible regions. You

1
are responsible for ensuring your use complies with applicable regulations in your location. These terms govern your account, all transactions through bKash, Nagad, Rocket and other payment methods we support, and your use of our lobby — slots, live tables, sportsbook markets and crash games. We
2
reserve the right to verify your identity, request documentation for withdrawals, suspend accounts where we suspect fraud or violation of these terms, and terminate access if you breach the agreement. Deposits you make are held in your account wallet; winnings are credited there and available for
3
withdrawal subject to verification. If a payment dispute arises, we will work with you to resolve it, but the final decision rests with us where the terms are clear. We may update these terms from time to time; continued use of your account means you accept
4
the updated version. If you disagree with a change, close your account before it takes effect. We aim to process withdrawals promptly, but timing depends on your chosen method and any verification steps required. For questions about these terms, contact our support team through the channels
5
listed on this page.

Service availability depends on eligible regions and local law. Users should check local rules before opening an account.

Frequently Asked Questions About Our Terms

We may restrict your account, freeze withdrawals or close it depending on the breach. If fraud or multiple accounts are involved, we reserve the right to void winnings. For minor issues, we will contact you first.

Small withdrawals may clear automatically, but most requests require ID and proof of your bKash, Nagad or Rocket account first. We do this to confirm the funds go to the right person and to meet compliance standards.

Yes. Whether you are playing Roulette Red Green, Football Betmaster, Crash HotSpin or any other title, the same account rules, Deposit references and dispute process apply. Game-specific rules appear in each title's help screen.

We may update these terms and will post the new version on this page. We aim to notify active account holders by email or dashboard message, but it is your responsibility to review the latest terms before you play.

Contact support through live chat or email with your transaction ID and reasoning. We will review the case and explain our decision. If the terms clearly support your position, we will reverse the decision and process the withdrawal.

The core account agreement applies to all methods, but bKash, Nagad and Rocket each have their own verification and processing steps. Check the payment help section for method-specific details or contact support if you are unsure.

Reference